Chelmsford

Westpoint Chelmsford is a dedicated livestock veterinary practice providing a comprehensive range of proactive health-orientated services to farms in and around the Chelmsford area.

Address

Unit 1 The Old Coal Yard

Little Waltham Road, Chelmsford, CM1 7TG

Contact Details

Opening Times

  • Monday: 

    8:00 AM – 5:00 PM

  • Tuesday: 

    8:00 AM – 5:00 PM

  • Wednesday: 

    8:00 AM – 5:00 PM

  • Thursday: 

    8:00 AM – 5:00 PM

  • Friday: 

    8:00 AM – 5:00 PM

Medicine orders and registrations – Please use these links Medication Orders or Registration

Our valued client base includes commercial farms, smallholdings, open farms and owners of companion farm animals.

The practice consists of a combination of high quality experienced farm vets who have easy access to the specialist knowledge of consultants throughout the group, as well as to Biobest Laboratories for fast, accurate laboratory analysis.

Our practice also forms a base for veterinary student teaching, with regular clinical extra mural studies students and rotation students from the University of Surrey.

Our focus is primarily on preventing disease, with proactive measures and health planning for all farm species. Farm efficiency and profitability is driven by animal health; we aim to provide farmers with the best clinical and advisory services in order to maximise the health and productivity of their livestock. We also aim to give smallholders the peace of mind that they are fulfilling the specific needs of farm animal species with a dedicated, farm-focused service.

We offer a range of services to keepers of dairy cattle, beef cattle, sheep, camelids, goats, pigs and poultry, including health planning, disease investigation, TB testing, farmer training, clinical services and live animal exports. We also provide product export services.

We practice evidence based medicine, and endeavour to pass on our knowledge through client training courses, workshops and regular health planning visits.

We have access to a mobile foot-trimming team, facilitate AI on farm and also provide farmer training in these areas.

Thinking of registering with us?

New clients are entitled to a free pre-booked consultation. The visit fee is waived, and we can spend some time getting to know you, your farm and understanding the services you require. This introductory discussion is not charged for. If you wish to combine this visit with hands-on clinical work, this time is chargeable. This visit does qualify as a six month medicine prescription check visit.

Veterinary prescriptions

We aim to supply medicines at the best prices, ensuring that the price of the product does not prevent the most appropriate treatment or control program from being adopted. Clients may obtain prescription only medicines (POM-Vs) from their veterinary surgeons, the practice, or via our online pharmacy, Farmacy.co.uk. If clients prefer, we are able to offer prescriptions for medications (or medicated feed) for conditions we have diagnosed on farm. These are chargeable, and in accordance with the RCVS requirements for animals to be under our care before prescribing, you must be within our six month visitation time frame.

Medicine dispensing policy

We are able to dispense medications at the practice, or authorise through Farmacy.co.uk, if they are suited to your animals’ needs, and we have attended your farm in the past six months. Please note, for critically important antibiotics, diagnostics must be undertaken prior to dispensing. We may require 48 hours notice to dispense medication. In some cases, medications may need ordering in – our administrators will advise you of this timeframe. We would ideally like to take medicine orders before 11am.

 

Fee structure

Pre-booked visits must be booked with minimum 24hrs notice, during working hours (Mon-Fri, 8am to 5pm) to qualify for the reduced rate. Chargeable time represents an additional cost at the relevant rate. Normal visits are arranged and carried out on the same day until 4pm. Every effort is made to accommodate the need of the animal with the availability of veterinary surgeons during busy periods. Out of hours and emergency visits are appointments performed outside of normal working hours, essentially 5pm to 8am on any weekday in addition to Saturdays, Sundays and bank holidays.

Veterinary time

We charge a minimum of 20 minutes at each visit in addition to the visit fee. Beyond this time, charges will then apply in increments of 10 minute blocks. Please ensure when booking appointments that sufficient time is allocated to perform all tasks required in order to avoid disappointment and potential of a revisit. It is your responsibility to ensure that animals are suitably penned or restrained to ensure that the vets can examine them safely at their time of arrival.

Smallholder clients may benefit from our Saver Plan, which is a subscription model that locks in fees at a lower rate – please call the office for details.

Health plans account for a large part of our work. Depending on the type of plan required, these sometimes necessitate a pre-booked visit, which is in addition to the set fee for the plan. If you are interested in a health plan, please let us know and we can determine the best one to suit your needs.

Telephone and email advice

Traditionally, we have not charged for telephone advice or recommendations provided over the phone and continue to advocate open lines of communication. We would politely request, however, that if there are a number of matters to discuss, and arrangement of a clinical appointment is more suitable, that this is undertaken. Please telephone if you have an emergency, as email is not monitored 24 hours a day.

A remote consultation fee is chargeable for assessment of photographic or video material in lieu of a visit, with fees waived if a visit is undertaken as a result of clinical guidance in the remote consultation. Advice on faecal egg count results from tests by providers other than ourselves or Biobest Laboratories is chargeable.

 

Chelmsford area

This is our approximate practice radius. If you would like to register, please call with your address and we will be able to let you know if we are able to accommodate you.

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